English publication

Abstract

Problem: to investigate how the supply chain management of training development (the process from needs assessment to delivery of education) for blended learning solutions within the Royal Netherlands Air Force (RNLAF) can be improved. Blended learning refers to modern learning methods, often based upon competency-based learning, using a mix of didactical models and media. The RNLAF does not know yet where possible problems will take place. This study describes where problems will occur, and what possible solutions are.
Method: A survey study is used to investigate how commercial, academic and military organizations in the Netherlands and America apply their educational supply chain management. Subsequently, a literature study is conducted to investigate which recent guidelines and models exist for arranging and managing the educational chain management.
Results: The results show that problems with organizing and executing activities occur in all phases of the chain, and that these problems are the same for both countries and all types of organizations. An important problem seems to be in the (transition between) design and production activities, but developers are not able to indicate the exact cause. Whereas guidelines from literature and Military models don’t provide enough support to improve the current supply chain, new production methods from the field of manufacturing could be able to provide solutions for these problems. Particularly the push-principle in stead of the pull-principle, in combination with continuous quality control to prevent “waste”, seems promising.
Recommendations: It is recommended to investigate if these new production models are applicable within the Royal Netherlands Air Force, how this should be done, and if they indeed contribute to a better supply chain management.

Keywords

Supply chain management, Training development, Inventory, Learning Innovations, Production models, Air Force, Military, Blended learning, Competence based learning

picture of N.C.M. Theunissen

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Last updated on 12 February, 2015.